Privacy & Data

1. Identity & Data Controller

Loose Thinking LLC is a Limited Liability Company headquartered within the United States. We operate with a minimal, analog-first approach to information. Our work is built on direct, human contact rather than marketing automation or behavioral tracking.

2. Scheduling & Contact

Scheduling is managed via Microsoft Bookings at outlook.office.com. When you book a session, Microsoft receives the details you provide to deliver calendar invites and reminders. Loose Thinking LLC uses this data strictly to coordinate calls and follow-up communication regarding specific work. This processing is conducted on the basis of Contractual Necessity to fulfill your service request.

3. Data We Do Not Collect

• We do not use on-site marketing pixels or behavioral tracking scripts.
• We do not build remarketing or advertising audiences from visit data.
• We do not automatically enroll visitors in newsletter or mailing lists.
• We do not sell, rent, or trade client data with third parties, in accordance with CCPA.

4. Deliberately Analog & Data Retention

Beyond the initial digital booking, our records—including project notes and system diagrams—are kept in controlled, offline-first environments. We retain information only as long as it remains useful to the integrity of the work or is required to satisfy legal and tax obligations.

5. Server Logs & Security

This is a static site served by DreamHost. Standard web server logs (such as IP address, browser type, and requested URL) are retained by the host for operational security. This is a Legitimate Interest to protect the integrity of our clients and the company from unauthorized access and bot activity.

6. Your Rights (GDPR & CCPA)

Regardless of your residency, Loose Thinking LLC recognizes your rights to:

• Access: Request a copy of the minimal contact data we hold.
• Erasure: Request the deletion of your scheduling information at any time.
• Data Portability: Request that we provide your data in a structured, digital format.

7. Questions & Requests

For questions regarding privacy or to exercise your legal rights, please raise the matter during your initial consultation booked via Microsoft Bookings. Formal inquiries regarding data handling are managed through our secure digital contact channels to ensure human-to-human verification.

8. Compliance & Law Enforcement

Loose Thinking LLC cooperates with law enforcement agencies in response to valid legal processes. We maintain a zero-tolerance policy for criminal activity and utilize commercially reasonable efforts to ensure our work is not supported by or procured through funds derived from illicit sources.